Let's talk SIGNALS and strategy
Whether you have a question about the curriculum, need help with access, or want to understand what this programme actually covers — we'll give you a straight answer.
Phone
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241 Wyandotte St E, Windsor, ON N9A 3H5, Canada
Response within one business day
We read every message personally. No auto-responders beyond the initial confirmation — a real person on the team handles your query.
Common questions
Answers to the things people ask most often before reaching out directly.
About PosdanukelDo I need a background in finance to follow the curriculum?
A working knowledge of Python and basic statistics is enough to get started. Financial domain knowledge helps, but the programme builds that context as you go — starting from how price data is structured before touching any model.
What if I get stuck on a technical concept mid-course?
You can reach the team via the form above and flag the specific module or concept. We keep the question log visible internally so recurring sticking points get addressed in updated materials.
Is the content updated as ML tooling changes?
Yes. The curriculum gets reviewed quarterly. When a library like scikit-learn or PyTorch releases breaking changes relevant to the exercises, we update the notebooks and notify enrolled students by email.
What does the refund process look like?
Requests made within 14 days of purchase and before completing more than 20% of the material are reviewed individually. Write to [email protected] with your order reference and we'll handle it from there.
Can organisations enrol multiple people at once?
Yes. Select your organisation size in the form above so we can route your message appropriately. Team licences and invoicing options are handled case by case depending on group size and jurisdiction.